Couple months back ordered clothing online to be collected instore, unfortunately being disabled I had suffered a fall and this left me in my Wheelchair, although know that there is all this gdpr, I had to rely on my 13yr old daughter to go pick the order up, rude staff and abusive staff to say in the Beverley store, one lady upstairs was rude and arrogant towards her, daughter phoned me to tell me, she went back in to the store and went to a downstairs counter, again same treatment they were rude arrogant and aggressive in the way they talked to her, which caused her to cry, they told her because she had no photo id drivers licence she could not collect the order, she tried explain to them I was disabled and stuck in my wheelchair they were still rude and aggressive. The store manageress is not much better, customer services is even worse, store manager blamed me for not getting daughter to mention to the staff I was wheelchair bound, she had told 3 or 4 members of staff and they said it did not matter. she walked out that store in tears and heard another member of staff trying to stop her to talk to her, disgusting treatment they have not even given her a personal apology no incentive to go back nothing, manageress said its my fault for her not having photo id!. Where the hell do they get off treating a child like that. makes me ashamed to be disabled