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Anonymous
My store experience today was one of the worse i have recieved As a regular shopper to Debenhams i knew returns could be taken to any till and so went to the first one I saw which to my surprise lady was rude and suggested i took the item up to lingerie and that the lingerie manager would discreet whether it would be okay when item was fault.I headed off upstairs and the bra lady wasn't sure why she send me there and sent me to another desk were a lovely lady began to assist me but then said it was her home time and left me with some other ladies in here team and other cashier staff.The lady doing the bra fitting tried here best to help out but moaned about it all the way through and how long it took to put the order through tablet within store for me.I spoke to one of the mangers on duty at time called Adam.He just apologised and said he would speak to the lady who wasn't helpful but I'm not happy with the service and won't be returning to store in future
5 years ago
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Debenhams has a 3.0 average rating from 1,405 reviews

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