Furious! Debenhams have got illegal t's and c's on their site and are stealing my money because of it! Online order delivered to workplace, 2 out of 3 parcels were delivered to the next warehouse along (rather than to the correct address), 1 hasnt been received. I've requested a refund or replacement, Debenhams are saying that because the delivery address is a business address they aren't liable. I have spoken to Citizen's Advice about this and they have confirmed that's utter nonsense, illegal, and only possible if I ordered for the business (which I haven't, it's a personal order). I have tried explaining this to Debenhams and they are still refusing to refund me to the tune of around £150 for their own mistake!!!