Debenhams has seriously gone down hill. Even though I tried to deal with head office to solve a problem they are no longer interested.
Terrible customer service! There new ‘don’t care’ attitude is disappointing. I’ve shopped with them for 25 years on a weekly basis and they have lost me for £10 exchange!
What a shame! Stick to John Lewis in the future, they still value their customers.
4 years ago
Debenhams has a
3.0
average rating
from
1,405
reviews
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