Hi - products and prices reasonable and delivery good. Under normal circumstances would have rated you Very Good. However, website was a complete nightmare. I was using my Apple mac laptop and whenever I wanted a product it took 2 minutes to load. Many of the products would then NOT go into my basket since I had to choose a size and colour option which never downloaded properly. Some took more than 10 minutes to download and some did not download at all. Hence there were many products I could not buy (or I had to buy elsewhere). My son was cycling in the London to Brighton rally so it was a real headache having to go elsewhere to purchase items at the last minute due to your poor website. Regards Samir Shah