I ordered 2 items on line to be delivered to store. I was told it would take 2 days and I would be contacted once it was in store. This came and went and no one contacted me. I then tried to track the order online and it didn't work. I had to call the shop and they told me the order wasn't there but they had the items in stock. I was able to collect the items the next day. Why isn't it checked if the store has items in stock and if the delivery is delayed why aren't you informed of this. The tracking system doesn't work either. The staff at your Coventry store were excellent. Shame about the website which I won't be using again