I ordered a cardio model VE130 from Decathlon (Mysore Road) last Sunday and after multiple follow-ups the product was delivered after1 week. Even then it was not complete. The machine was delivered one day...installation another day and we are still waiting for the mats. it was promised to deliver the entire kit within 2 days. The products are good but have a very poor logistics. we took off from office for 2days waiting for the product delivery and machine installation. but it all went in vain. The logistics guy "Azaz" kept us waiting every day. whenever we called, he was always on the way and never came. On top of that we had to listen from the office that we were not at home. That was the false communication sent to the office. we haven't received the mats till today. They kept promising everyday that we would receive the products immediately and it never happened. Surprisingly, Decathlon officials said they are not aware of the logistics service provider!!! Hope someone takes action at the earliest. Thanks!