Good and not so good. Lots of great offers and great deals online. They are just not as good as other online stores. My first shop was good but items took weeks to arrive when you would expect just days from order. When the goods did turned up it was all as expected. However my second attempt to order from them was worse. 3 weeks after the order was taken and paid online I had an email to say some items we no longer available. Well after 3 weeks i'm not surprised but why so long - no explanation? Just odd emails saying we are working on your order... So given the chance to order alternative items was a waste of time. The items were on offer so nothing else was near the same price or suitable. took the credit for the items no longer in stock. However it was then still 2 more weeks before delivery. What arrived was good and as ordered but it's a poor service as far as delivery timescales and changes to orders go. One of the worst online shop sites compared to sites like M&M for example.