An absolute joke..I ordered items online to be delivered into the nottingham store. These were ordered on a Tuesday and by sat they still hadn't arrived. On going to the store to check I was told it could be at least the upcoming Tuesday..being a week in total..when they did arrive..I went in to return the items as in had now brought them in store..the lady at till said some.of the items where now reduced.I had to firmly.say I want what I paid for them going back on my card..not the price they are now. Whilst I was in store..they had another come who had been waiting a week for delivery of their items as well and we're not happy. Overall I won't be using the online shop again. And I would also recommend having home.delivery as like.myself it's very hard for me to get to the store..as I don't drive.