HORRIBLE! purchased a bike for my daughter and within days the rubbed tire fell apart as she was riding. After weeks of discussing this situation with them and wanting an exchange on this hazardous bike I’ve been told this is due to deflated inner tube inside the tire and it happens when it sits in there warehouse for too long. So because they have had a bike in there warehouse for too long it’s my problem that it arrived this way. My daughter fell off as she was riding, how is that exceptable. Tire no long stays inflated and I’ve had the bike for 2 weeks and it was only riden 3 times. Save your money and shop elsewhere. They tell you that your child’s safety is at there utmost priority but thats all BS. At end of day I’ve been told there’s nothing they can do in terms of exchange because it’s common practice to pump your tire every time your ride it. Well we own Cannondales and I’ve never ever had to do that before. We purchased the ROCKRIDER ST 120 20" KIDS MOUNTAIN BIKE, don’t buy it. But I honestly wouldn’t buy nothing from them as I saw another review on here with the same issue. Btw there bikes are made in China so I’m not sure if that has anything to do with there crappy workmanship. I had such high hopes in this company. There website looks very professional but clearly they are NOT! Willl be filing this with my credit card company.