You get an unhelpful person who had no more authority or common sense than a robot if you try to resolve an issue by e-mail/online. On the phone, it's a whole different thing: much more is possible, and they are friendly and helpful, but I can't see what that same service can't be offered online or by e-mail as well!
9 years ago
Decathlon has a
4.4
average rating
from
11,520
reviews
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