Second time ordering online. From submitting order to it being in store for collection took 9 days which in my opinion is very slow. Despite all items being "in stock" when ordering, I later received an email stating one of the items was unavailable and to go go online to amend my order. I tried this but the website wouldnt allow me to amend the order. Once the remaining items were ready to collect, the member of staff at the store only gave me one small parcel. I asked if this was all as I had ordered a set of football goals. She said that it was everything and the rest would be in separate order. I then pointed out that the parcel she gave me had parcel 2/2 on it. I had to ask her to go and look again, which she did, looking at the small soft parcels first. I then asked her to look at the boxes as a set of goalposts are likely to be larger and heavier than the smaller parcels.
I am now reluctant to order from Dacathlon online as it is slow and didt provide me with what I was after. My experience with Sport Direct is far better, both for home deliveries and collect in store.
9 years ago
Decathlon has a
4.4
average rating
from
11,520
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.