The only issues i have with Decathlon are regarding the Click'n'collect. 1. When i went to pick up my goods there wasn't a separate counter to collect the items from and i had to wait in a long queue, whilst waiting there was a special till for card payments who were ushered through in quick fashion whilst i stood and waited & waited, this is not Click'n'collect this is click and wait & wait (Poor) 2. The I.D part, surely showing the member of staff my phone with the e-mail and relevant order number and the fact that they asked my name is more than suffice without then asking for further I.D So to summarise, until you sort these parts out i wont be back and please don't come back to me telling me its for my own benefit etc , the irony is that the customer service could easily have been first class apart from these minor but very very annoying issues