Extremely disappointing experience with Decathlon Mahadevpura Whitefield shop. We bought cycle on Sunday 31st March, next day Monday it was home delivered and Tuesday it's front brake started giving problem. There was no accident or fall. Decathlon suggested to call a nearby local repair person as they won't come. As per them it's just a screw issue. But today when I called the repair person he immediately informed that the parts used in the brake are of poor quality and even spring got broken. Wire has to be replaced a well. He showed all the defects. Brand new cycle with poor quality spare parts and the poorest customer service. Shame on you Decathlon.
I would recommend to buy branded cycle but from local nearby cycle vendor so that you experience a good customer service .
8 months ago
Decathlon has a
4.4
average rating
from
11,514
reviews
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