Visited the Bolton store last evening and after searching for a specific product sought assistance. Spoke with 2 very disinterested staff members who assured me they could not check on the system if the product I wanted was in store, out of stock, on order or if available at another store, etc., - but despite this (whilst queuing at the till to speak with an assistant) had plainly heard another customer be advised his product was available in the Wolverhampton store! Seemed to have sufficient staff but none interested enough to bother to help. There are other similar stores locally WHICH I WILL BE USING.