Decathlon has a terrible Customer Service. I want to return an item purchased through Decathlon but supplied and shipped by one of their partner companies (Maritime Distribution). There is no information available on Decathlon's website for returning a product to one of their partners and we are asked to contact Decathlon's Customer Service on WhatsApp. I have contacted them many times and still not received what has to be the simplest of answer: their partner's address to return a product! I will make sure to avoid using Decathlon in the future. Other online providers have much better Customer Services.
3 months ago
Decathlon has a
4.4
average rating
from
11,514
reviews
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