I ordered a package from Decathlon, which failed to arrive by post. Having waited a few days, and checked that the postie had not left it outside or that a neighbour had not taken it in, I contacted Decathlon, who immediately cancelled my order and sent out a replacement by courier. No arguments or hassles. Great customer service. How a company deals with problems tells you a lot about them.
8 years ago
Decathlon has a
4.4
average rating
from
11,520
reviews
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