Absolutely shocking service. I placed an order for click and collect, my order was delivered to the wrong store. I arranged for the order to be sent to the correct store and was advised of the day it would be available. When I arrived in store my order was not there. After contacting customer services they told me my order hadn't been dispatched. I requested next day delivery to my home address which I was told would be fine. The following day I receive an email to tell me my order cannot be sent next day delivery. I again rang customer services to be told it would be delivered to my local store and a courier would deliver to my home address. We agreed a date... still no order. I rang up again after NO communication from Decathlon to be told it still had not left the warehouse. I am now being told tomorrow but I don't hold out much hope as yesterday I was told it would be tomorrow and look what happened. This is far from good customer services. Staff in the call centre lie to get you off the phone, ordered are delayed unnecessarily and orders are sent to the wrong store with staff in store stating 'oh yes, this happens a lot'. I would not recommend this company. Poor quality, poor service, complete joke of a company. They are not doing anything to help me sort my order out.