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Dawn
Ordered a football kit for my son, organised for it to be delivered in 2-3 days by Royal Mail. Still no delivery after 5 days. Went online and they had posted it will hopefully be here by 12th, 9 days after I placed the order but that's only a hopefully. I phone customer services and when I try and find out why the delay they fob me off saying there was a delay at the warehouse in France, then there was another issue crossing the border at Calais. If Decathlon cant keep to their side of the deal then what's the point. Gonna cancel my Decathlon account and stick with Sports Direct, Amazon or Pro-Soccer DIrect or another online sports company. Its really not worth the hassle
8 years ago
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Decathlon has a 4.4 average rating from 11,514 reviews

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