I was in your Coventry store on 6/12/2016 and spent 10-12 minutes queuing to get out whilst you only had one member of staff on the till, the young girl called for assistance twice and not one of her colleagues bothered to turn up to help, I then finally got to be served and had a barcode missing from my item, she again called for assistance twice and still no one came to her aid, so I went and got the barcode myself, and when I got back to the checkout I had to wait again for at least another 10 minutes to get served again as their was still only 1 till open. The customer service provided by this store was appalling and I will not use this company again as I certainly felt that the customer is not that important to them. I work in a very similar field where we deal with customer on a daily basis and if we treated our customer this way we would have no business left. Please try to remember that without customers coming through your doors where would your business be and more importantly your staff need to understand that without our money they do not get their mortgages paid.