I ordered goods showing as in stock on 12 December and the expected delivery date was 16th December. Checked today to find that my order has not even shipped yet and 'may but can't be guaranteed to ship tomorrow'. Too late. There will be one very disappointed child this weekend who will not receive her presents. Called Decathlon who cancelled my order immediately and told me I would receive a refund only to see that the subsequent mail said this would take 7 WORKING days to process. Therefore, they will have had my money from 12th December to 28th at the earliest and I have nothing. AWFUL SERVICE from Decathlon. Called my brother who had ordered further items from this outlet only to find out that he has had EXACTLY the same problem. Clean up your act, Decathlon.
8 years ago
Decathlon has a
4.4
average rating
from
11,514
reviews
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