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Penny
I placed an order that was supposed to be prepared by 14/12 (it was Christmas presents). It is now 19/12 and it is still being prepared. I've tried phoning to chase what is happening and it is impossible to get through. I've left a phone message but noone has called back. I had a lot of difficulty setting up an account in the first place. There is no email address on the website so I can't make an email enquiry. Really VERY POOR ALL ROUND.
7 years ago
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Decathlon has a 4.4 average rating from 11,514 reviews

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Alice, Customer Support

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