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You didn't have what I wanted in store so the member of staff made an online order for me with delivery in plenty of time for Christmas. The order never arrived - turns out you were already weeks behind with orders when you accepted mine, promising delivery you knew you couldn't hit. I cancelled the order and requested a refund - I still haven't received my money a month later, despite several emails to customer services. Woeful. And I came to Decathlon so not to have to deal with Sports Direct's poor service!
7 years ago
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Decathlon has a 4.4 average rating from 11,514 reviews

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Alice, Customer Support

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