Well I ordered the table tennis table in November so it would be here in plenty of time for Xmas. I called the second week in December as it was still saying awaiting deliver. I was assured it was on route and everything was ok. I called again the third week of December to chase again I was told my order hadn't been dispatched as they didn't have the bats and balls I had ordered at the same time and that they couldn't guarantee deliver by Xmas. So much for being organised and planning ahead. Your team were totally unhelpful and basically couldn't care less that my order wouldn't be delivered in time for Xmas even though it had been ordered a month before. So basically due to the uselessness of your staff rather than just calling to say there weren't any bats which I could have got anywhere but your table will be delivered they just sent nothing. I cancelled my order the week before Xmas and ended up with a very disappointed son on Xmas day. No apology or understanding from your useless unhelpful staff. For a big company your are an embarrassment.