Appalling and disgusting service!!! On the morning of the delivery of my order, I got an email saying that my order was cancelled due to not being in stock. My order was placed 4 days prior to that email, meaning that nobody at Decathlon even looked at it until today! I contacted customer service, saying that it's not acceptable: the item was in stock in store, I could have bought it right there but I didn't as I was waiting for my order. Now I'm left without anything, with skating lessons already paid for and no skates to use to attend! I got a one liner pathetic reply saying that the order was cancelled so they can't do anything. The person who replied didn't even sign, knowing that with such poor level of customer service he/she would get fired if someone reports him/her. I hope management will read these complaints and take actions against such useless staff. Bunch of incompetent and unprofessional employees all the way, even those who are supposed to solve problems. I am done shopping at Decathlon, they proved zero respect or consideration for their customers.