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Anonymous
IMMENSELY HELPFUL STAFF. I want to express my extreme level of gratitude to the workshop worker in Decathlon Reading, who helped me today (19:50 Fri 04 Oct 2019) with my bicycle 10 minutes before the shop closed. I had to buy certain essential equipment for riding in the dark. Above all, I had a serious issue with my pedal, which was twisted in the thread of the crankset. In fact, by that time EvansCycles workshop staff had told me outright that this can't be repaired and I would need to replace the entire crankset. This might have been the case indeed, but the problem was that I had to get from Reading back to Oxford (50 km). And replacing the crankset was not an option at that point. But the man at Decathlon, after sugesting me to come back in 4 days, suddenly said he could actually do that right then. So he did, and the pedal, in fact, lasted the 50 km ride back to OX! (Time will tell, how long it will last after that, but it seems to be firmly fixed and my main problem has been efficiently solved.) It was shameful of me not to note the worker's name. (To be fair, I was quite shocked after riding 50 km from OX to RG, which was quite a taxing trip for an ordinary commuter like me right after 2 years of no riding at all and... well, no lunch [just a funny detail]. And all this only to learn, that I can't get back.) Long story short, I was deeply impressed by the friendly, outstandingly helpful and professional staff. Thank you, guys, you're absolutely awesome! I'm looking forward to shopping sports equipment (which is quite frequent in my case) with you. VARIETY. I also had a couple of minutes to glance at the shelves. Yes, Decathlon in general doesn't have some top-notch equipment (I couldn't find even the Shimano Tiagra crankset on their website, which is a shame: I would order it right away). But Decathlon Reading is big and really well-organised (unlike Decathlon Oxford, which is basically a random collection of goods from various websites; bicycle section being utterly useless, having an enormous variety of trainers [thousands?] with at most 6 basketball models...). My first impression is that in Decathlon Reading you will basically find any type of goods for whichever sport you like (I'm sure about the bicycle section, at least). It's a shame I didn't have more time to spend there.
5 years ago
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Decathlon has a 4.4 average rating from 11,514 reviews

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