First I had to return the product because the sizing on the website was misleading, I was sent a small rather than a medium pair of ski trousers. When I returned them, I had to follow up as they had not registered receiving them. They then sent me the right size, but the fit was not right, so I returned these ones as well. Decathlon has so far denied receiving these, and are refusing to pay the refund, leaving me £120 out of pocket. My experience of dealing with their warehouse first time around shows that their returns process does not work properly, and even though I have pointed this out to them, they still refuse to make the refund. What an unpleasant and expensive experience! Zero marks to Decathlon for honesty.