Very bad shopping experience. Website not user-friendly at all, makes you lose a lot of time each time you add something to your basket.
Once the order was placed I did not hear back from them and thought everything was ok. 2 days after expected delivery date I had to call 37 times to be able to speak to someone who announced me that my order was not being processed because an item was missing! I had to cancel the item because it would take 4 days to come from.... France! Just across the Channel! And I could not replace the item or it would again delay the delivery.
After almost 10 days and a run home to sign the DHL parcel, I finally received my order...
Very very poor service. Would definitely avoid shopping with them in the future.
10 years ago
Decathlon has a
4.4
average rating
from
11,520
reviews
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