Really bad online service and customer care. I ordered something and for some reason decathlon wasn't able to validate my translation (on my side transaction went trough perfectly). They never notify me about this problem. I contacted them twice, first time a really bad agent (named Ramadhan Ruzaiman) reply to me with a standard email stating that the problem is on the delivery service without mentioning an issue in the transaction. Only after spending a day on the live chat I was able to identify the problem. Not that the agent acknowledge the fact that the transaction wasn't validated by decathlon's system but was perfectly fine withing banking system