Shocking order cancellation It is a disgrace to cancel the order days after it was placed online with 'out of stock' message less than 24 hours prior to the delivery date. How can a company with this size not have a system to flag an item out of stock if someone else bought the item at the particular time. Usually, you supposed to offer your customer an alternative product, even if it was a more expensive item (the retailer covers the price difference) since this is not the customer fault. I placed the order because I wanted it on that particular time, otherwise, i would have chosen a different retailer or seller. I am definitely not using this retailer any more