We always buy Ordinary products from Deciem website. Between my children and me, we almost have 70% of the ordinary products. But the last order of Ordinary from Deciem site,two face products were made in China!!! There was no information in that regard on the website which I think should be. Customer has every right to know where is the origin of the products especially face products. We never put anything in our body which was made in China. I requested a refund for these two with explaining the problem and after almost a month I got the reply! Two products cost me less than $8.00 but to ship them back to you, would cost more! They don’t accept the shipping fee. It’s the company responsibly to pay for shipping since they misinformed me. I trusted them to provide well sourced products but they sold me made in China face products! What makes it worse is that they are almost unreachable! Can’t talk to customers service because of high volume of calls, I get disconnected. There is no live chat either!Extremely disappointed and unsatisfied.