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Angry
I am not happy at all. I ordered 8 units. I ordered them 48 hours ago. I paid in full for them. I paid £5,664.00 and was guaranteed that the units would be despatched on Wednesday this week. I was not told that 7 units were coming from a different warehouse and the eighth one was being sent from Holland. I was told one of them was coming from Holland and the remainder from yourselves. I was told that I would have the units yesterday. I had a man on site all day and they didn't arrive which has cost me a day’s labour for nothing. Please tell me the truth and let me know what on earth is going on. I spent a lot of money and paid you. I expect a service for that as per your Sales Order. I also called 3 or 4 times from 4.45pm and nobody answers????? Your web site says you close 5.30pm and your sales order says 5pm. In either case nobody answers the phone. If you are not honest with your customers, there will come a point you won’t have any. PLEASE HAVE THE DECENCY TO LET ME KNOW WHAT IS HAPPENING OR SEND MY MONEY BACK IMMEDIATELY. Please also let me know what compensation you propose to give me for this disgusting service.
6 years ago
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Dehumidifiersuk has a 4.0 average rating from 193 reviews
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