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Anonymous
The technology is good and its easy to make a claim if you're a regular commuter. But if there are problems - which there always are because South West Trains are laughably awful - then you have to contact the train service yourself. Delay repay wont help with anything. So you might as well save £10 a month and submit your claims directly. I'm not sure the economics stack up.
5 years ago
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Delay Repay Genie has a 4.6 average rating from 368 reviews

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