I am here to advise future buyers that are considering purchasing anything from this company. DON'T DO IT! Prior to this latest debacle, I purchased a few items from the Davidson Defense store front. (I live about 20 minutes away) and those encounters were fine. However, DTT is a separate animal (although they are technically owned by the same entity and share the same address). The problem here is they have NO customer service. I have reached out several times via email and by phone which is a total joke. You call and get a recorded message stating there is no one available to answer your call and then you get hung up on. Initially, I just wanted an update, however after several unanswered email and phone call attempts, I wanted to have my order to be picked up since it seems they are never going to ship my order. But every attempt to reach a live human was a waste of time so I reached out to Davidsons and got no response from them either. I don't know how they are still in business. They need to stop taking orders, fulfill the outstanding ones and hire an adequate staff and train them and hire people to answer customer questions and complaints. Frankly this is the last time I will ever use these tools for anything. Getting something cheaper in this instance is not even close to being worth it. They need to understand that one of the MOST important priorities for a business to succeed is largely impacted by their ability to provide at least decent customer service. But these guys just take your money and eventually ship your items (I'm still waiting) possibly. I would ask for a refund but I don't see that happening so for now I will just continue to throw their asses under the bus and keep backing over them!!! BTW, if you look at other posts on here, they seem to mostly comment on positive reviews, no the negative ones. That says a lot about their commitment to provide any solution or excuse for their lameness.
1 year ago
Delta Team Tactical has a
2.0
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207
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