After a visit to the showroom, we bought a cream leather corner sofa and stool in 2013.
Delivery etc all went to plan and we were delighted with the quality, colour and design.
In 2018, near the end of the guarantee period, we noticed rapid deterioration of the non-leather areas in 1/2 of the settee.
We contacted Denelli& found AJAY to be most helpful. After a number of visits by Homeserve (paid for by Denelli) we agreed that all the affected covers needed to be replaced.
AJ was brilliant. He agreed to share the cost of the replacements & he even arranged at his expense, for the covers to be entirely of leather.
Nearly 7 years later we now have a sofa which looks brand new.
Despite the assertions of a previous reviewer this is a genuine review even though I rarely write these, I am doing so on this occasion to mark the outstanding service we have received.
We heartily recommend both the items we have bought and the service we have received from Denelli & AJAY in particular.
Thank you.
4 years ago
Denelli Italia has a
4.5
average rating
from
77
reviews
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