I was planning to go over to Turkey to get my teeth done as `I needed upper and lower jaw done. Turkeys price was not that much cheaper than Dentaprime so I decided to go with them. The price advertised was just under £7000 full set upper and lower. Wow yea that what i thought too. Also being in UK meant that if i had any problems they could be easily dealt with, least that's what I thought.
Went down to London from Nottingham had all my teeth out, only had 9 and bone procedure done on upper and lower. Their facilities look amazing its like being in some scifi set and I was treated very nicely. There were lots of people having work done and I have to say I did not feel a thing, no pain. In fact I didn't even know the doctor had taken all my teeth out it was that pain free. However after isn't so good but that's is to be expected having surgery.
I got my temporary teeth the same day and went home with a smile on my face. I found the top temporary teeth very uncomfortable it felt like the back teeth were more in the middle than at the back and I was struggling to speak properly. I also kept biting my tongue. The other side also didnt feel right I felt that there was a small gap on my upper left. During this time I made sure i didn"t eat anything hard and despite that the upper broke where I thought there was a gap. It actually broke at one of the implants.
I told Dentaprime and when I went back to get my permanent teeth which were PMA i told them about the problems on the upper right. The doctor felt inside my mouth and agreed that the upper back was more inside my gum than being flush.
So in went my permanent teeth and not in 5 mins they asked me to sign a document saying I was happy with them so I stupidly did. They did not make any changes to the permanent ones and 2 weeks on I am struggling speaking and catching my tongue the same as the temporary ones. I let Dentaprime know and was told that it will take time to get used to them that was a year ago and I am still struggling. Not only that they have cracked in the same place as the temporary ones.
I emailed Dentaprime asking them if any changes had been made to my permanent ones as the temp ones were not right. I am still waiting for an answer to that question.
I told them I was not happy and asked them what were they going to do about this. I was told that they would replace the upper bridge and it would cost me another £1490. I was stunned and shocked that i was expected to pay that for a bridge that was not fit for purpose. It should not have broken and they did not make any alternations despite me telling them they needed to. I got a phone call telling me that that they could not help me any further if I was not willing to pay for new ones. They also told me that the PMA ones were free out of the goodness of their heart.
So disappointing from what started of very good it ended in disaster. I do not know what I will do, i know they will fall out eventually but I can not afford another £1500 and hears the thing. I would get another top set and I believe the same thing will happen again, why would it not if no alterations were made. What then, do I go back down and get another replacement for another £1500. I firmly believe if they had made alteration this would not have happened. My question is why would anyone be expected to pay for something that was not right in the first place. Would I recommend Dentaprime to other No No No. Their after sales or after support is shocking and once they get your money they dont appear to give a monkeys. I had a missed call from them just last week. I phoned back and was told they would phone back the next day. I am still waiting. Its a shame because they could be great. I thought at first it was to good to be true, and it was
3 months ago
Dentaprime F3T has a
4.4
average rating
from
69
reviews
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