Shoes arrived with a black mark and had to be returned,after fist mailing them a photograph of the damage, eight days later told that they had not yet been received and would probably be at least another Seven days before they had them back; and only then could I expect a replacement pair. This way of dealing with customers is far from satisfactory, and I for one would not deal with them again. I await my refund of both the purchase price and my return postage costs at their convenience once again. This is by far the worst online buying experience I have had to date.