THINK TWICE!!! I ordered the radiator at begining of November. They changed the delivery date twice. In these emails there was a mismatch on the date of the servers updates in the warehouse. I canceled the order because i didn't want to wait that long for my radiator (winter time) and their emails didn't look legit due to mistake in dates. They have sent me an email so they acknowledged my cancelation and my refund should be with me in 14 days or bit longer. It's now a month. They haven't replied to my emails. I'm not going to ring them as i don't want to loose my precious time waiting 4 hrs (as some people - based on reviews) on the phone. I have seen many bad reviews about them. Not only me waiting for refund. One guy still waiting after 5 months (based on his review). Their page on a different website with reviews has been removed. As far as i remember the bad reviews reached 19% before page was removed. Someone has reported them i think. This situation is very stresful for me but the battle is not finished yet. It's shame that i have to give one star. It should be -1. You might be lucky if you get your order. "Reviews.io" team has my evidence so this is based on truth. REMEMBER: YOU HAVE BEEN WARNED!!! UPDATE: i was hopeless recently, but i found some info about debit card charge back so called my bank’s “debit card disputes” team on Monday 24/01. They have accepted the case. All evidence sent to the bank for investigation on the same day. On 27/01 money back on my account 😀. Do not hesitate to contact your bank!!! They may help. Good luck!!!