Shocking aftercare communication, or lack of. I ordered the wrong item, entirely my fault but as a regular online shopper returns should be pretty straight forward but not so! The return request was processed quickly, and the items were collected but 3 weeks later and numerous attempts to contact them I am yet to even receive a confirmation of return never mind my actual refund. It seems from reading the reviews on Trustpilot that the company's policy is to ignore you and hope you go through your credit card company to try to recover your money. Feel like I've been completely conned and can't believe they are still trading with such terrible service. Looking at the reviews on here it seems only customers likely to give a glowing review get a link to here, I had to reach out for a link. Please don’t give them your money in case anything goes wrong!