Honestly, I’m absolutely appalled with the customer service from this company. I clicked “Pay in Full” at the time of booking, and was only charged the deposit, then they charged me an administration fee on top of the final amount, which leads me to believe there was never an option to pay in full. I payed for my holiday 5 days ago and still haven’t had any 6 digit reference to ensure my flights are booked and payed for as I expect them to be. No one as responded to my emails, and if in another 72 hours I don’t have what I’m waiting for, then I’ll be processing a refund through my credit card company as a scam website