On booking the website displayed a misleading advertisement that and booking for bed and breakfast would be upgraded to half board for free, no dates are specified so it's impossible to see if you will get the free upgrade, but the way it is advertised leads you to assume that it has been applied. Following the completion of the booking I tried 3 times to verify whether the upgrade was applied, using email, and live chat twice. All times I was told someone would get back to me, no one ever did. In the end had to phone through to ask, only to be curtly told that the upgrade is only for certain dates, which still were unspecified, and the upgrade would not be applied. Shocking false advertising and terrible customer services, will not use this company again.