Very disappointed with constant - excessive - price increases for our honeymoon due to changes out of our control. Lack of interest in helping with changes until I contacted the hotel directly and they contacted Destination2. After paying almost £4000 more than the original booking I was advised if we wanted to change the dates slightly there would be an additional £2000 charge so it would be cheaper to lose the deposit on the original booking and make a new booking, Poor communication when new booking was made, email received to advise the new booking couldn't be made, eventually spoke to someone about this after several calls and they advised they would speak to the hotel and get back to me. No further communication until 4 days later when another deposit was taken from my account - no communication or confirmation for a further 3 days until I phoned and complained about this. The whole experience has really taken the shine off what should have been a really special honeymoon.
3 years ago
destination2.co.uk has a
4.8
average rating
from
4,049
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