Destination2 avoid this company at all costs, we have been passed from pillar to post been told we can get a refund for our holiday then they can't, they will call us back but never do, these people have stole my money, they have a legal moral obligation to refund people due to the closure of the hotel, we have in the end after 3 months of being told yes you get a refund no you don't get a refund, email this, let's look at it for you and we will call you back (still waiting) decided to claim on the credit card, sorry you don't deserve to survive this time when you treat people the way you have, disgraceful!!!!!