Horrible, horrible experience! Not just bad quality of materials but also customer service
Ordered 3 pairs of boots. One of them literally fell apart after 2!!! months of wear. Seams got loose, holes on the sides, cracking and all. I got in touch with the customer service, they kept claiming i misused the shoes and wore them in snow and made them wet and they molded and so on which was not true at all. I literally walked in them on dry city pavements. They refused to refund me and just kept arguing with me it was my fault. It was really an unpleasant ecperience. I have no clue what i could have done to shoes so they go completely wasted after 2 months. This has never happened to me even with cheap shoes from a Chinese market. Also, zero understanding or willingness to help with the issue.
Now, the second pair is opening up and a hole on the side is showing. Again, only after 3 months of wear?!
I have no words, so disappointed. Definitely do not recommend.
3 years ago
D.Franklin has a
1.9
average rating
from
338
reviews
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