I was sent the wrong pair of sunglasses and when I complained they simply said that because the product was not faulty they could not replace them.
They wanted me to pay to send the product back to spain and then I would be given a refund. This is unacceptable and they took no accountability for their mistake whatsoever.
Disgraceful customer service
6 years ago
D.Franklin has a
1.9
average rating
from
338
reviews
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