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June nunn
Ordered a suite on 24 January was told delivery would be 10 weeks. Then told it would be 3rd of may, then told it would be 16th of may. This is 16 weeks after ordering. Tried to cancel, couldn't cancel because we had to wait for a call from the store. Store didn't call, rang call centre back, they terminated the call because I was recording it. The service is atrocious, staff don't call back. I paid cash for this suite back in January where the salesperson was very nice but, once they had my money, no one wants to speak to me. Please don't believe anything they say because once they have your money, there is no care.
7 months ago
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DFS Group has a 2.5 average rating from 11 reviews

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