Hi, I am Aby Abraham ordered a 3 seater recliner from dfs order no m3zlar09u. Dfs agreed and send me more than 10 messages mentioning it will be delivered on Monday 18th between 8.15 and 11.15 am. I am working for nhs, and I took my day off any waited for my delivery. At 11.oo as I didn't receive any orders I call customer centre to confirm the delivery,, and they said it will be definately deliver 18th itself. At 3.30 I receive a phone call that it is not going to deliver on that day. I ask them to cancel my order, they said that they will inform the cancellation team and do that. I call dfs today to confirm this as I didn't receive any information, your colleague told me that it is neither cancelled, nor going to deliver. He told me they are not going to get any information before Friday. If you could have be inform me just one day before the delivery that you are not going to deliver, I could have be go and serve some covid patients in my ward. I agreed to pay for my delivery, so at least you could have been inform me about the delivery changes. This should consider as a formal complaint and I am expecting a response ASAP. Aby