I wish I had read the reviews first. We ordered a 2 seater and 3 seater sofa and again like so many of you our delivery date kept being pushed back. DFS did not once contact us. I kept an eye on the tracking page and the delivery day remained the same right up until I sold our old ones and beyond. Until the day passed and I contacted DFS Now our sofas are here and safely installed BUT OMG they are so uncomfortable. Our experience is very firm almost rigid cushions. No comfort whatsoever. My husband paid £2000 for these. Really at a loss with a resolution.