They wont deliver in a timely manner, good customer experience is not a thing they thrive to offer, they will not keep you updated on changes or any other details and you will have to chase them up for goods that you have paid for. i have had an awful experience paid for a sofa given the date for delivery which they didn't keep given another with a three hour slot (7am-10am Saturday) that we sat around waiting for all day and it did not happen. we phoned up 3 times and we were assured the delivery would be made before the end of the day but that also did not happen. After phoning over 4times no clear details of the whereabouts of our sofa and an expected delivery date or time was issued. We had to go in to the store (Paisley branch) where they said they had no details they could give us and we should wait for a new delivery time frame to be issued within the new week. At this point the best decision for me was to cancel the whole order as we were bounced around a lot with no honesty from neither the sales representatives or the customer advisors over the customer helpline. Hopefully we shall get our refund back and not have to chase them around for that too. My advice is that if you intend to get good customer experience and kept agreements between the store and you when receiving your furniture that you have fully paid for and in a timely manner DFS IS NOT THE WAY TO GO especially with how fast they take your money