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Anonymous
Would rate minus if I could Purchased a leather sofa online during Covid lockdown had leather sofa's for years no problems and nothing on item/product description suggested I would have to raise any concerns Day or two after delivery noted what looked like a graze mark on the seat of sofa but also looked like an attempted repair. Contacted CS guy came out to tell me nothing wrong with it its the natural hide of the leather. Disputed this requested a management call as there was no mention of hide issues on purchasing online or during a telephone conversation with a consultant. Paid cash not even on never never pay not happy offered £100 compo. Dont this so.... #consumerlaw #mis-sold
3 years ago
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DFS has a 1.3 average rating from 749 reviews

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